A Few Things to Note (With Love and a Little Sass):
Blinds Hand Cleaned: Got wide, wood, or faux wood blinds? Great! We’ll happily clean them. But if your blinds are aluminum, plastic, or have layers of mystery grime, that’s a job for a professional blind whisperer. (This service is only available with the Premium Package.)
Height Restrictions: Our cleaners don’t moonlight as acrobats, so stepstools are as high as we go. Anything above that gets dusted with our trusty 6-foot extension duster. We also don’t move furniture, but if we can see it, we’ll do our best to clean it.
Inside Refrigerator Cleaning: Planning to have us clean your fridge? Make sure it’s empty! If we need to play “What’s That Smell?” with old leftovers, we’ll charge extra to toss them for you.
Inside Oven Cleaning: Got a self-cleaning oven? Run that magical cycle 24 hours before we arrive. It’ll make our job easier and keep your oven extra shiny. (Bonus: no burnt smells during the visit!)
Behind Refrigerators and Ovens: We don’t play tug-of-war with heavy appliances. Cleaning behind your fridge or oven isn’t included, but we’ll cheer you on if you want to try it yourself!
Empty Homes Only: For move-in/move-out cleanings, the house must be completely empty when we arrive—no furniture, boxes, or people moving things around. If we show up and there’s still a moving day circus happening, the cleaning will be canceled, and you will not receive a refund.
Hard Water & Mildew Stains: Hard water and mildew stains are stubborn little gremlins. While we won’t use bleach (we care about your lungs and your pets), we do have an effective, non-toxic cleaner for mildew. However, if you’ve got black mold, we can’t clean that—it’s time to call in a professional mold remediation team. Safety first!
Read more detailed information on our Service Agreement page.
You can also click here to check out our list of FAQs.
